Privacy Policy

When you visit our website or make a purchase, we collect certain information to provide you with the best possible experience. This includes: • Personal identification information (name, email address, phone number, shipping address) • Payment information (credit card details are processed securely through our payment provider and are never stored on our servers) • Browsing data such as pages visited, time spent on site, and products viewed • Device and browser information including IP address, browser type, and operating system • Information you voluntarily provide through forms, surveys, or customer support interactions

We use the information we collect for the following purposes: • Processing and fulfilling your orders, including shipping and delivery • Communicating with you about your orders, returns, and customer service inquiries • Sending promotional emails and newsletters (only with your consent) • Improving our website, products, and customer experience • Personalising product recommendations and content • Preventing fraud and maintaining the security of our platform • Complying with legal obligations and resolving disputes

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include: • Essential cookies required for the website to function properly (e.g., shopping cart, authentication) • Analytics cookies that help us understand how visitors interact with our site • Marketing cookies used to deliver relevant advertisements You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. We use industry-standard analytics tools to gather aggregate, anonymised data about site usage.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it. These include: • SSL/TLS encryption for all data transmitted between your browser and our servers • Secure payment processing through PCI-DSS compliant payment providers • Regular security audits and vulnerability assessments • Access controls limiting employee access to personal data on a need-to-know basis • Data retention policies ensuring we only keep your information for as long as necessary In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable law.

We may share your information with trusted third-party service providers who assist us in operating our business. These include: • Payment processors for secure transaction handling • Shipping and logistics partners for order delivery • Email service providers for communications and newsletters • Analytics providers for website performance monitoring • Customer support platforms These third parties are contractually obligated to protect your data and may only use it for the specific purposes we've outlined. We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

Depending on your location, you may have the following rights regarding your personal data: • The right to access the personal information we hold about you • The right to request correction of inaccurate or incomplete data • The right to request deletion of your personal data • The right to restrict or object to processing of your data • The right to data portability • The right to withdraw consent at any time To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: • Email: info@toppereyewear.com.au • Phone: +1 (800) 555-TOPP • Address: 241 West 37th Street, New York, NY 10018 This Privacy Policy was last updated on March 13, 2026. We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date.